art-mate Ticketing Platform

Objective

1. SAVE TIME:
   Save ticketing manpower and workload
2. BUILDING NEW AUDIENCES：
   24 hours online ticketing platform provides convenience and encourage more audiences to enter theatres

Highlights

1. Self Select Seat
2. art-mate support all kinds of discount model: package discount, session programme, festival, bulk discount, early bird, etc.
3. art-mate will send e-ticket with ticket buying ID automatically, and send reminder before performance to minimize your ticketing workload
4. Online payment cost is low, art group can choose either absorb the cost or bear by audience

Applications

• Non-LCSD Theatre / Factory Theatre Performance 

• Session Programme Discount / Package Discount

• Early Bird Tickets

• Discount Tickets

Steps

Step 1：Art Group provides performance information, including sessions and quota of each session

Step 2：Audience buy tickets online via art-mate (using Credit Card), art-mate will send out e-tickets with ticketing buying ID

Step 3：Art Group can login art-mate to check real time ticket selling report

Step 4：3 days before performance, art-mate will send reminder email to audiences

Step 5：During performance day, audiences present e-tickets at frontdesk

Step 6：art-mate will return ticket fees back from time to time.

Fees

1. art-mate would like to create partnership relationship with art organizations/ groups, and is adopting membership structure. 
2. Performance Ticketing Page and Event Registration Page set up fee:
   ~ $1000 (Annual): enjoy unlimited use of ticketing and registration platform services
   ~ $600 (per event): Per event set up fee
3. For every performance ticket sold, art-mate will collect 1% administration fee.
4. For event registration, art-mate will collect 3% of registration fee for each registration item as administration fee. Min. fee $1, free event $1.
5. Payment Fee:
   - PayMe: 1.5%
   - Credit card fee/Alipay/WeChat Pay: 3.9%+HK$2.35 per each transaction. (*4.4% for overseas credit card buying)

How to Create Ticketing Page in art-mate?

1. Join art-mate membership 
2. Fill & submit「Ticketing Page Set Up Form」to info@art-mate.net
3. Draft Ticketing Page and login will be ready in 3 working days, you can check and launch the page, and start selling tickets.

Download art-mate logo

• Download art-mate logo (ai file）
• Download art-mate logo (png file）

Enquiry

Jacqueline Lo

Whatsapp：9851 9269 (Please leave message)

Email：info@art-mate.net

Office Hours：Mon - Fri  10am to 6pm